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Privacy Policy
Last Updated: December 7, 2025Effective: December 7, 2025
1. Introduction

Welcome to Callie Forward, a service of CallieForward LLC ("Callie Forward," "we," "us," or "our"). We provide an automated email monitoring and calendar management service (the "Service") to help parents and guardians stay organized with school communications. By using the Service, you agree to this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

  • Account information: your name and email address
  • School email designation you authorize us to monitor
  • Google Account access granted through OAuth for designated sender emails and calendar creation

2.2 Information Collected Automatically

  • Service logs (timestamps, connection status, error logs)
  • Payment status data from Stripe (we receive limited payment information only)

2.3 Information We Do NOT Collect or Store

  • Email content (not stored)
  • Emails from senders other than your designated school sender
  • Calendar event content
  • Biometric data or precise geolocation data
3. How Our Service Works

Our Service connects your Google account with AI services to automate calendar event creation:

  • You authorize access via Google OAuth
  • We access emails only from your designated school sender
  • Email content is processed using AI to extract event information (dates, times, names)
  • Calendar events are created in your Google Calendar

Email content is processed to extract event details and is not stored in our databases.

4. How We Use Your Information
  • Provide, maintain, and improve the Service
  • Process emails from your designated sender and identify calendar events
  • Create calendar events in your Google Calendar
  • Process subscription payments
  • Communicate with you about the Service
  • Analyze aggregated, de-identified usage data to improve the Service

We do not sell, rent, or share your personal information for marketing or advertising.

5. How We Share Your Information

5.1 Service Providers

  • Google for Gmail and Calendar access (subject to Google Privacy Policy)
  • AI service providers for email processing
  • Stripe for payment processing (we do not access full payment details)

5.2 Legal Requirements

We may disclose information if required by law or valid legal process.

5.3 Business Transfers

Information may transfer in a merger, acquisition, bankruptcy, or asset sale; we will endeavor to notify you.

6. Google API Services Compliance

Our use of Google data adheres to the Google API Services User Data Policy, including Limited Use requirements: we limit use of Google data to providing the Service, do not sell Google data, do not use it for ads, and do not use it for unrelated purposes.

Callie Forward's use and transfer of information received from Google APIs to any other app adheres to Google API Services User Data Policy, including the Limited Use requirements.

7. Data Security
  • Encryption of data in transit using TLS/SSL
  • Secure authentication through Google OAuth 2.0
  • Access controls and periodic security reviews

No method of transmission or storage is 100% secure; we use commercially reasonable means to protect information.

8. Data Retention
  • Email content: processed, not stored
  • Account information: retained while your account is active and for a reasonable period thereafter
  • Service logs: retained for operational and troubleshooting purposes
  • After account deletion: account information is deleted within a reasonable timeframe, subject to legal requirements
9. Your Privacy Rights

9.1 General Rights

Access, correct, or delete account information; revoke Google access; cancel subscription at any time.

9.2 Texas Residents (TDPSA)

Rights include confirm, access, correct, delete, obtain a copy, and opt out of targeted advertising/sale/profiling (we do not sell data).

9.3 California Residents (CCPA)

Rights include know, delete, opt out of sale (we do not sell), and non-discrimination.

9.4 Other State Privacy Rights

Residents of other states may have similar rights; contact us to exercise them.

Contact info@callieforward.com to exercise your rights; we respond within 45 days where applicable.

10. Cookies and Similar Technologies

We and our providers may use cookies to operate the Service, remember preferences, and process payments:

  • Essential cookies for session integrity
  • Payment cookies used by Stripe
  • Analytics cookies to understand usage

Most browsers let you control cookies; disabling some may affect functionality. We currently do not respond to "Do Not Track" signals.

11. Marketing Communications

With consent, we may send promotional emails. You can opt out via unsubscribe links or by contacting info@callieforward.com. Transactional or service-related communications may still be sent.

12. Information About Children

The Service is intended for parents/guardians, not children. We do not knowingly collect personal information directly from children under 13. The Service processes school communications containing information about children with parental consent.

13. International Users

The Service is primarily for U.S. users. If you access it from outside the U.S., your information may be transferred to, stored, and processed in the U.S., and you consent to that transfer.

14. Changes to This Privacy Policy

We may update this policy periodically and will update the "Last Updated" date. For material changes, we may also notify you by email or within the Service. Continued use after updates constitutes acceptance.

15. Third-Party Services

Please review privacy policies for third-party services involved in your use of the Service, including Google (policies.google.com/privacy) and Stripe (stripe.com/privacy). We are not responsible for their practices.

16. Limitations and Disclaimers
  • We cannot guarantee every school email is processed or every event is identified
  • We do not control how third parties handle your data beyond our agreements
  • Service accuracy depends on AI processing and permissions you manage
17. Contact Us

If you have questions or wish to exercise privacy rights, contact:

CallieForward LLC

Email: info@callieforward.com

General inquiries: info@callieforward.com